BotMaker Analysis


Distribution of Conversation Statuses

Message Counts by Conversation Status

Average Message Lengths by Conversation Status

User Engagement Ratio by Conversation Status

Top Destinations in Converted Sessions

Top Destinations in Non-Converted Sessions

Confusion Matrix

Top 15 Feature Importances

Distribution of Prediction Probabilities

ROC-AUC Score

Classification Report

Class Precision Recall F1-Score Support

Cross-Validation Scores

Fold Score

Word Clouds

User Messages in Converted Sessions

User Messages in Converted Sessions

User Messages in Bad Sessions

User Messages in Bad Sessions

Agent Messages in Converted Sessions

Agent Messages in Converted Sessions

Agent Messages in Bad Sessions

Agent Messages in Bad Sessions

Sentiment Scores by Conversation Status

Conversion Rate Over Time (24-day Rolling Average)

Correlation Heatmap of Numerical Features

PCA Visualization of Sessions

Distribution of Sessions per User

Conversion Rate by Season

User vs Agent Messages with Session Duration and Status